Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004167 | Yorkshire Ambulance Service NHS Trust Mr N complains that an ambulance crew failed to recognise that his father's oxygen supply had stopped when they were … |
NHS in England | Closed | 7 Oct 2025 |
| P-004019 | Yorkshire Ambulance Service NHS Trust Miss A complains about the care provided to her father, Mr B, by Yorkshire Ambulance Service NHS Trust (the Trust) … |
NHS in England | Not upheld | 15 Sep 2025 |
| P-003504 | Yorkshire Ambulance Service NHS Trust Mr S complains the ambulance took too long to arrive when he called 999 for his partner in September 2022. |
NHS in England | Closed | 1 Apr 2025 |
| P-002889 | Yorkshire Ambulance Service NHS Trust Mr G complains the Yorkshire Ambulance Service NHS Trust's ambulance crew did not take his uncle to hospital for blood … |
NHS in England | Partly upheld | 30 Aug 2024 |
| P-002536 | Yorkshire Ambulance Service NHS Trust Miss H complains the Trust failed to recognise the severity of her mother's condition and did not take her to … |
NHS in England | Closed | 29 Apr 2024 |
| P-001217 | Yorkshire Ambulance Service NHS Trust Mrs A complains about the care and treatment provided to her late mother by the Yorkshire Ambulance Service NHS Trust … |
NHS in England | Closed | 25 Nov 2021 |