Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005087 | Wrightington, Wigan and Leigh Teaching Hospitals … Mrs R complains about the care and treatment her grandmother received from a Trust. |
NHS in England | Partly upheld | 23 Mar 2026 |
| P-004590 | Wrightington, Wigan and Leigh Teaching Hospitals … Mrs Y complains the Trust included the personal data of other patients on her brother's discharge paperwork in April and … |
NHS in England | Closed | 8 Jan 2026 |
| P-004281 | Wrightington, Wigan and Leigh Teaching Hospitals … Miss A complains about the care provided to her mother, Mrs B, by Wrightington, Wigan and Leigh Teaching Hospitals NHS … |
NHS in England | Not upheld | 17 Nov 2025 |
| P-004157 | Wrightington, Wigan and Leigh Teaching Hospitals … Ms A complains about the organisations care after the death of her daughter in 2006 and after the birth of … |
NHS in England | Closed | 21 Oct 2025 |
| P-003344 | Wrightington, Wigan and Leigh Teaching Hospitals … Mr A complains about the care and treatment the Trust provided to his wife in May 2020 following a procedure … |
NHS in England | Closed | 26 Feb 2025 |
| P-002947 | Wrightington, Wigan and Leigh Teaching Hospitals … Mrs B complains about several aspects of the care and treatment provided to her mother between March 2021 and March … |
NHS in England | Not upheld | 19 Sep 2024 |
| P-002873 | Wrightington, Wigan and Leigh Teaching Hospitals … Mrs T complains that the Trust failed to take account of her husband’s history of peptic ulcers when he was … |
NHS in England | Closed | 12 Aug 2024 |
| P-002390 | Wrightington, Wigan and Leigh Teaching Hospitals … Mr J says the Trust took too long to investigate his wife's symptoms and give treatment. He also says it … |
NHS in England | Closed | 10 Jan 2024 |