Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001970 | Wrightington, Wigan and Leigh NHS Foundation Trust Ms S complains the Trust did not support her in getting clinical records from another hospital and it did not … |
NHS in England | Closed | 20 Apr 2023 |
| P-001809 | Wrightington, Wigan and Leigh NHS Foundation Trust Mrs A complains the Trust failed to identify breast cancer after doing a mammogram, although she had a lump. She … |
NHS in England | Partly upheld | 28 Feb 2023 |
| P-001556 | Wrightington, Wigan and Leigh NHS Foundation Trust Mr A complains that the Trust did not provide proper treatment on the Mental Health Ward and discharged him in … |
NHS in England | Closed | 6 Jul 2022 |
| P-001327 | Wrightington, Wigan and Leigh NHS Foundation Trust Mrs A complained that the Trust did not take sufficient action to appropriately investigate her husband’s symptoms in March and … |
NHS in England | Closed | 3 Mar 2022 |