Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003619 | West Yorkshire Integrated Care Board Ms P complains the ICB did not fund an adequate package of care for her mother, Mrs J. Ms P … |
NHS in England | Partly upheld | 29 Jun 2025 |
| P-002401 | West Yorkshire Integrated Care Board Ms H complains she has not been able to access electrolysis hair removal treatment because the ICB did not provide … |
NHS in England | Closed | 24 Jan 2024 |