Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005236 | Warrington and Halton Hospitals NHS Foundation Tr… Miss X complains about the postnatal care she received from the Trust following four miscarriages. |
NHS in England | Closed | 16 Apr 2026 |
| P-004404 | Warrington and Halton Hospitals NHS Foundation Tr… Dr D complains the Trust ignored her father's pain levels, denied him appropriate pain management and did not make a … |
NHS in England | Closed | 4 Dec 2025 |
| P-003804 | Warrington and Halton Hospitals NHS Foundation Tr… Mr A raised concerns about the Trust’s care of his father, specifically that it failed to properly monitor his post-operative … |
NHS in England | Closed | 26 Aug 2025 |
| P-003445 | Warrington and Halton Hospitals NHS Foundation Tr… Ms R complains about the care and treatment Warrington and Halton NHS Foundation Trust provided to her in August 2023. … |
NHS in England | Closed | 30 Mar 2025 |
| P-003429 | Warrington and Halton Hospitals NHS Foundation Tr… Miss O complains the Trust made errors when it completed a ureteroscopy on 1 May 2020. She also complains she … |
NHS in England | Partly upheld | 10 Mar 2025 |
| P-003682 | Warrington and Halton Hospitals NHS Foundation Tr… Mrs R says the Trust failed to ensure it safely handed over care and management of Mr R’s gallbladder drain … |
NHS in England | Partly upheld | 28 Aug 2024 |
| P-002876 | Warrington and Halton Hospitals NHS Foundation Tr… Mr P complains about the care he received at the Trust during an admission in November 2022. He complains staff … |
NHS in England | Partly upheld | 7 Aug 2024 |
| P-003285 | Warrington and Halton Hospitals NHS Foundation Tr… Miss E complains about the Trust’s treatment during her labour in October 2021. She complains staff ignored her wishes and … |
NHS in England | Upheld | 30 Jul 2024 |
| P-002409 | Warrington and Halton Hospitals NHS Foundation Tr… Miss R complains the Trust's doctor was not properly prepared for her appointment and that their behaviour and attitude towards … |
NHS in England | Closed | 31 Jan 2024 |
| P-001990 | Warrington and Halton Hospitals NHS Foundation Tr… Mr A complains the Trust failed to diagnose his condition and this affected his treatment options. He also complains the … |
NHS in England | Closed | 19 May 2023 |
| P-001982 | Warrington and Halton Hospitals NHS Foundation Tr… Mrs Y complains the Trust did not do the right tests and investigations and discharged her although there were concerns … |
NHS in England | Closed | 5 May 2023 |