Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005141 | Veterans UK Mr E complains about Veterans UK’s (VUK) handling of his asthma claim. He says the Armed Forces Compensation Scheme delayed … |
UK Government | Closed | 29 Mar 2026 |
| P-004609 | Veterans UK Mr O complains about the service he received from Veterans UK following a claim made through the Armed Forces Compensation … |
UK Government | Not upheld | 13 Jan 2026 |
| P-002623 | Veterans UK Mr E complains about how Veterans UK administered his application for compensation under the Armed Forces Compensation Scheme. Mr E … |
UK Government | Closed | 27 May 2024 |