Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004592 | University Hospitals Bristol and Weston NHS Found… Mrs V complains about the care and treatment provided to her husband by the Trust in April 2024. She says … |
NHS in England | Closed | 9 Jan 2026 |
| P-004437 | University Hospitals Bristol and Weston NHS Found… Miss A complains about the care and treatment her aunt received towards end of life, at the end of April … |
NHS in England | Closed | 28 Nov 2025 |
| P-003458 | University Hospitals Bristol and Weston NHS Found… Mr R complains the Trust did not provide the correct assessment and treatment to his son meaning he was discharged … |
NHS in England | Closed | 28 Mar 2025 |
| P-001602 | University Hospitals Bristol and Weston NHS Found… Miss A complains her father, Mr A, got sepsis and sadly passed away because he had poor dental treatment from … |
NHS in England | Closed | 9 Nov 2022 |
| P-001637 | University Hospitals Bristol and Weston NHS Found… Ms O complains about the maternity care provided by the Trust. |
NHS in England | Closed | 22 Sep 2022 |
| P-001554 | University Hospitals Bristol and Weston NHS Found… Ms A complains that following heart surgery doctors left a stitch in which caused an infection. |
NHS in England | Closed | 2 Sep 2022 |
| P-001488 | University Hospitals Bristol and Weston NHS Found… Mrs R complains about the experience her brother had during an inpatient stay at the Trust in May 2021. |
NHS in England | Closed | 24 Aug 2022 |
| P-001083 | University Hospitals Bristol and Weston NHS Found… Miss R complains about how the Trust managed the delivery of her daughter. |
NHS in England | Not upheld | 30 Jul 2021 |
| P-001087 | University Hospitals Bristol and Weston NHS Found… Miss E complains that the Trust's actions led to her premature son suffering from a burn following an operation. |
NHS in England | Upheld | 14 Jul 2021 |