Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005291 | University Hospitals Birmingham NHS Foundation Tr… Mrs B complains the Trust introduced too much water through her husband's feeding tube and caused him to vomit. |
NHS in England | Closed | 26 Apr 2026 |
| P-005217 | University Hospitals Birmingham NHS Foundation Tr… Mrs P complains about the Trust's diagnosis and treatment of Mr P's cancer, between April 2022 and October 2023. |
NHS in England | Closed | 13 Apr 2026 |
| P-005159 | University Hospitals Birmingham NHS Foundation Tr… Mrs M complains about the care the Trust gave to her late daughter when treating her for Acute Lymphoblastic Leukaemia. … |
NHS in England | Closed | 30 Mar 2026 |
| P-005127 | University Hospitals Birmingham NHS Foundation Tr… Miss A complains the Trust did not allow her to visit her mother and it catheterised her without gaining her … |
NHS in England | Closed | 27 Mar 2026 |
| P-005065 | University Hospitals Birmingham NHS Foundation Tr… Mr B complains about the care and treatment the Trust provided to his wife after a biopsy and the level … |
NHS in England | Closed | 19 Mar 2026 |
| P-004931 | University Hospitals Birmingham NHS Foundation Tr… Ms A complains that following her brother, Mr C’s, surgery in October 2023 to repair his abdominal aneurysm, the Trust … |
NHS in England | Closed | 26 Feb 2026 |
| P-004917 | University Hospitals Birmingham NHS Foundation Tr… Mrs A complains about the care her mother, Mrs N, received from the Trust in June 2022 such as the … |
NHS in England | Closed | 25 Feb 2026 |
| P-004905 | University Hospitals Birmingham NHS Foundation Tr… Mrs D complains the Trust sutured her incorrectly following an episiotomy repair. She says it sutured undamaged skin and these … |
NHS in England | Closed | 25 Feb 2026 |
| P-004891 | University Hospitals Birmingham NHS Foundation Tr… Miss I complains the Trust did not provide her with additional pain relief during labour and the birth in mid-December … |
NHS in England | Upheld | 24 Feb 2026 |
| P-004896 | University Hospitals Birmingham NHS Foundation Tr… Mrs L complains about care and treatment provided to her late father. She complains that a nurse forced medication into … |
NHS in England | Partly upheld | 24 Feb 2026 |
| P-004730 | University Hospitals Birmingham NHS Foundation Tr… Miss E complains about the care and treatment provided to her after a hysterectomy and colostomy operation. she complains about … |
NHS in England | Closed | 29 Jan 2026 |
| P-004713 | University Hospitals Birmingham NHS Foundation Tr… Miss A complains about the following aspects of the care and treatment her son, O, received from the Trust when … |
NHS in England | Upheld | 28 Jan 2026 |
| P-004714 | University Hospitals Birmingham NHS Foundation Tr… Mr A complains while his father, Mr S, was in University Hospitals Birmingham NHS Foundation Trust (the Trust), he was … |
NHS in England | Closed | 28 Jan 2026 |
| P-004690 | University Hospitals Birmingham NHS Foundation Tr… Mrs A complains about the care and treatment her late mother, Mrs L, received from a hospital in Birmingham between … |
NHS in England | Closed | 27 Jan 2026 |
| P-004630 | University Hospitals Birmingham NHS Foundation Tr… Ms R complains about aspects of care and treatment the Trust gave her mother, Mrs R, between November 2022 and … |
NHS in England | Partly upheld | 19 Jan 2026 |
| P-004537 | University Hospitals Birmingham NHS Foundation Tr… Miss L complains that during surgery the Trust failed to treat her gastrointestinal perforation and failed to provide appropriate aftercare … |
NHS in England | Closed | 22 Dec 2025 |
| P-004530 | University Hospitals Birmingham NHS Foundation Tr… Miss H complains about aspects of the care and treatment the Trust provided to her father, Mr H over three … |
NHS in England | Closed | 19 Dec 2025 |
| P-004520 | University Hospitals Birmingham NHS Foundation Tr… Miss E complains about the care and treatment the Trust gave to her late grandfather. She complains about the lack … |
NHS in England | Closed | 18 Dec 2025 |
| P-004473 | University Hospitals Birmingham NHS Foundation Tr… Mrs U complains about the following aspects of the care and treatment her sister, Ms A received from the Trust. … |
NHS in England | Upheld | 16 Dec 2025 |
| P-004464 | University Hospitals Birmingham NHS Foundation Tr… Mrs O complains about aspects of care provided to her father, Mr E, by the Trust during his admission from … |
NHS in England | Closed | 12 Dec 2025 |
| P-004361 | University Hospitals Birmingham NHS Foundation Tr… Mr A complains the Trust removed him from the waiting list for an ENT (Ear, Nose and Throat) appointment in … |
NHS in England | Closed | 27 Nov 2025 |
| P-004425 | University Hospitals Birmingham NHS Foundation Tr… Mr C complains about care and treatment given to his late mother before her death. He complains about the Trust's … |
NHS in England | Upheld | 27 Nov 2025 |
| P-004322 | University Hospitals Birmingham NHS Foundation Tr… Mr A complains the Trust's falls management was poor, and it had a poor post‑incident response after his father fell … |
NHS in England | Closed | 24 Nov 2025 |
| P-004325 | University Hospitals Birmingham NHS Foundation Tr… Mrs E complains the Trust did not treat her pregnancy-induced hypertension during the antenatal period, and did not appropriately monitor … |
NHS in England | Upheld | 24 Nov 2025 |
| P-004290 | University Hospitals Birmingham NHS Foundation Tr… Mrs E complains the Trust failed to identify and act on her father's deterioration and failed to communicate his deterioration … |
NHS in England | Closed | 21 Nov 2025 |
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