Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004938 | United Lincolnshire Teaching Hospitals NHS Trust Mrs O complains on whether it was appropriate for the Trust to reject referrals and whether appropriate consent was obtained … |
NHS in England | Closed | 26 Feb 2026 |
| P-004900 | United Lincolnshire Teaching Hospitals NHS Trust Mr A states the Trust failed to provide adequate pain relief, ensure fully informed consent was completed, and that the … |
NHS in England | Closed | 24 Feb 2026 |
| P-004793 | United Lincolnshire Teaching Hospitals NHS Trust Ms A and Ms B complain the Trust delayed their brother’s cancer treatment and did not share his prognosis with … |
NHS in England | Partly upheld | 9 Feb 2026 |
| P-004653 | United Lincolnshire Teaching Hospitals NHS Trust Mrs B complains about the care and treatment her father, Mr C, received by the Trust between April and May … |
NHS in England | Partly upheld | 21 Jan 2026 |
| P-004397 | United Lincolnshire Teaching Hospitals NHS Trust Ms R complains United Lincolnshire Hospitals NHS Trust did not see her soon enough after her GP referred her to … |
NHS in England | Partly upheld | 4 Dec 2025 |
| P-004864 | United Lincolnshire Teaching Hospitals NHS Trust Mrs D complains United Lincolnshire Teaching Hospitals NHS Trust (the Trust) prescribed her the wrong dose of breast cancer treatment … |
NHS in England | Partly upheld | 25 Nov 2025 |
| P-004329 | United Lincolnshire Teaching Hospitals NHS Trust Mrs D complains United Lincolnshire Teaching Hospitals NHS Trust (the Trust) prescribed her the wrong dose of breast cancer treatment … |
NHS in England | Partly upheld | 25 Nov 2025 |
| P-004295 | United Lincolnshire Teaching Hospitals NHS Trust Mrs P complains about aspects of care and treatment the Trust gave her father in October 2024. Specifically she complains … |
NHS in England | Closed | 18 Nov 2025 |
| P-003738 | United Lincolnshire Teaching Hospitals NHS Trust Mrs M complained about the time it took for her mother to receive pain relief at the end of her … |
NHS in England | Closed | 21 Aug 2025 |
| P-003274 | United Lincolnshire Teaching Hospitals NHS Trust Ms N complains the Trust delayed her brother’s treatment for oesophagus cancer, did not tell him his prognosis was less … |
NHS in England | Closed | 22 Jan 2025 |
| P-003294 | United Lincolnshire Teaching Hospitals NHS Trust Miss B complains about aspects of the care and treatment United Lincolnshire Hospitals NHS Trust gave to her father. |
NHS in England | Partly upheld | 10 Jan 2025 |
| P-003185 | United Lincolnshire Teaching Hospitals NHS Trust Mrs P complains the Trust delayed diagnosing her husband with a brain tumour and lung cancer. She also complaints the … |
NHS in England | Closed | 16 Dec 2024 |