Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004219 | The Royal Marsden NHS Foundation Trust Mrs S has raised concerns about the Trust’s decision to stop treatment for her son, L. She specifically raises concerns … |
NHS in England | Closed | 20 Oct 2025 |
| P-004227 | The Royal Marsden NHS Foundation Trust Mr E complains that Trust staff did not correctly insert a cannula during a PET scan. |
NHS in England | Closed | 20 Oct 2025 |
| P-001678 | The Royal Marsden NHS Foundation Trust Mr E complains the Trust did not tell him about inconclusive biopsy results and did not give him the choice … |
NHS in England | Closed | 16 Dec 2022 |
| P-001483 | The Royal Marsden NHS Foundation Trust Mr R complains that a physiotherapist from the Royal Marsden NHS Foundation Trust did not appropriately investigate his feet and … |
NHS in England | Closed | 30 Jun 2022 |