Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003724 | The Rotherham NHS Foundation Trust Mrs K complains Rotherham delayed transferring her father, Mr D, to Sheffield so he could have a triple heart bypass … |
NHS in England | Partly upheld | 30 Jul 2025 |
| P-003689 | The Rotherham NHS Foundation Trust Mrs G complains her son, Mr M, should not have been sent to the emergency department. She is also concerned … |
NHS in England | Closed | 6 Jul 2025 |
| P-002965 | The Rotherham NHS Foundation Trust Miss G and Mr G complain about how the Trust cared for their mother. They complain about the medication it … |
NHS in England | Partly upheld | 18 Sep 2024 |
| P-002436 | The Rotherham NHS Foundation Trust Ms O complains that the Trust left her in a room on her own overnight without water or painkillers when … |
NHS in England | Closed | 29 Feb 2024 |
| P-001789 | The Rotherham NHS Foundation Trust Mr E complains the Trust did not manage its COVID patients well, meaning his wife caught the virus when she … |
NHS in England | Closed | 27 Feb 2023 |
| P-001314 | The Rotherham NHS Foundation Trust Mrs O complains about her husband being put on palliative care without consent |
NHS in England | Closed | 21 Feb 2022 |