Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005134 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Mr P complains about poor communication provided to his wife during her care and treatment for cancer. He complains that … |
NHS in England | Closed | 27 Mar 2026 |
| P-004811 | The Queen Elizabeth Hospital King's Lynn NHS Foun… | NHS in England | Closed | 11 Feb 2026 |
| P-004601 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Miss X complains about failings in the care and treatment by the Trust during her pregnancy in late 2022 and … |
NHS in England | Closed | 12 Jan 2026 |
| P-004356 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Mr D complains the Trust delayed in diagnosing his father's prostate cancer and it gave him an enema without nursing … |
NHS in England | Closed | 27 Nov 2025 |
| P-004257 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Mrs B complains about aspects of care and treatment her husband received from the Queen Elizabeth Hospital King's Lynn NHS … |
NHS in England | Closed | 13 Nov 2025 |
| P-004243 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Mrs B complains The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust delayed reviewing her father for two days following … |
NHS in England | Partly upheld | 31 Oct 2025 |
| P-003747 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Mrs B complains about aspects of the care and treatment Queen Elizabeth Hospital King's Lynn NHS Foundation Trust gave her … |
NHS in England | Partly upheld | 28 Aug 2025 |
| P-003514 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Mr R complains about his wife’s care from January to May 2023. |
NHS in England | Closed | 31 Mar 2025 |
| P-003360 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Miss C complains the Trust made a safeguarding referral about her when her baby was born. |
NHS in England | Closed | 26 Feb 2025 |
| P-002865 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Mrs M complains about the care her husband, Mr M, received from Queen Elizabeth Hospitals Kings Lynn NHS Foundation Trust … |
NHS in England | Partly upheld | 21 Jul 2024 |
| P-002546 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Mrs P complains the Trust failed to diagnose her son with pyloric stenosis after it completed an ultrasound on 19 … |
NHS in England | Upheld | 3 Apr 2024 |
| P-001273 | The Queen Elizabeth Hospital King's Lynn NHS Foun… Mrs U complained about the Trust’s care and treatment of her late mother's infection. She also raised concerns about the … |
NHS in England | Closed | 26 Jan 2022 |