Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004889 | The Christie NHS Foundation Trust Ms R complains about the care and treatment her mother received at a Trust between 28 February and 5 March … |
NHS in England | Not upheld | 24 Feb 2026 |
| P-004148 | The Christie NHS Foundation Trust Ms Q complains about information and explanations the Trust gave her mother and her mother’s private practice clinician, in relation … |
NHS in England | Partly upheld | 27 Oct 2025 |
| P-003099 | The Christie NHS Foundation Trust Mr P complained about the care his wife received at two Trusts. He said both Trusts only carried out visual … |
NHS in England | Partly upheld | 18 Nov 2024 |
| P-001879 | The Christie NHS Foundation Trust Ms R complains the Trust did a scan in July 2020 and misdiagnosed her saying her melanoma had returned and … |
NHS in England | Closed | 1 Mar 2023 |
| P-001122 | The Christie NHS Foundation Trust Mr I complains on behalf of Mrs I. He complains the Trust failed to detect a tumour on his wife’s … |
NHS in England | Not upheld | 17 Sep 2021 |