Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005271 | Tees, Esk and Wear Valleys NHS Foundation Trust Mrs E complains about the care clinicians in a mental health unit gave to her son in the last two … |
NHS in England | Partly upheld | 22 Apr 2026 |
| P-005070 | Tees, Esk and Wear Valleys NHS Foundation Trust Mr Y complains the Trust's mental health service did not provide him with support, intervention or a safety plan. |
NHS in England | Closed | 20 Mar 2026 |
| P-004820 | Tees, Esk and Wear Valleys NHS Foundation Trust Mr U complains the Trust missed earlier opportunities to diagnose his Autism Spectrum Condition, and when it did, failed to … |
NHS in England | Upheld | 12 Feb 2026 |
| P-004760 | Tees, Esk and Wear Valleys NHS Foundation Trust | NHS in England | Closed | 30 Jan 2026 |
| P-004737 | Tees, Esk and Wear Valleys NHS Foundation Trust | NHS in England | Closed | 29 Jan 2026 |
| P-004408 | Tees, Esk and Wear Valleys NHS Foundation Trust Miss L complains the Trust failed to accurately assess her son for ADHD between June 2021 and March 2024. She … |
NHS in England | Closed | 5 Dec 2025 |
| P-004046 | Tees, Esk and Wear Valleys NHS Foundation Trust Mrs I complains the Tees, Esk and Wear Valleys NHS Foundation Trust's safeguarding referral on 10 January 2024 was incorrect. … |
NHS in England | Closed | 3 Sep 2025 |
| P-003678 | Tees, Esk and Wear Valleys NHS Foundation Trust Miss U complains that her daughter Miss R’s death was preventable and resulted from inadequate risk management, unsafe transition, poor … |
NHS in England | Closed | 31 Jul 2025 |
| P-003277 | Tees, Esk and Wear Valleys NHS Foundation Trust Mrs C complains her son’s declining health was not well supported between October and November 2022. |
NHS in England | Closed | 30 Jan 2025 |
| P-002469 | Tees, Esk and Wear Valleys NHS Foundation Trust Mrs A complains about the mental health care and treatment given to her son in the last 20 years. |
NHS in England | Closed | 15 Feb 2024 |
| P-002356 | Tees, Esk and Wear Valleys NHS Foundation Trust Mrs E complains about the Trust's communication with her in December 2018. She says it did not tell her about … |
NHS in England | Closed | 19 Dec 2023 |
| P-001864 | Tees, Esk and Wear Valleys NHS Foundation Trust Mr A complains about the Trust's actions after it did a medication review. He also complains it did not investigate … |
NHS in England | Closed | 28 Mar 2023 |
| P-001501 | Tees, Esk and Wear Valleys NHS Foundation Trust Miss E complains about the actions of the CAMHS team at the Trust when it failed to put her son … |
NHS in England | Closed | 11 Aug 2022 |