Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005300 | Taunton and Somerset NHS Foundation Trust Ms B complains Taunton and Somerset NHS Foundation Trust failed to get her consent to touch a groin abscess when … |
NHS in England | Closed | 27 Apr 2026 |
| P-003523 | Taunton and Somerset NHS Foundation Trust Mrs A complains the Trust inappropriately catheterised her late husband without his consent in February 2018. |
NHS in England | Closed | 29 Apr 2025 |
| P-001069 | Taunton and Somerset NHS Foundation Trust Mr O complains the Trust gave him a ‘false negative’ diagnosis of emphysema. He complains that following a computerised tomography … |
NHS in England | Not upheld | 27 May 2021 |