Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005136 | Sussex Partnership NHS Foundation Trust Miss L has raised concerns about the waiting times for an autism assessment and not being prioritised. |
NHS in England | Closed | 27 Mar 2026 |
| P-004570 | Sussex Partnership NHS Foundation Trust Miss O complains Sussex Partnership NHS Foundation Trust (the Trust) did not provide her with support or treatment since March … |
NHS in England | Closed | 6 Jan 2026 |
| P-003744 | Sussex Partnership NHS Foundation Trust Ms L complains about advice given to her about her daughter’s care by the Trust, and the Trust’s records of … |
NHS in England | Closed | 30 Aug 2025 |
| P-003700 | Sussex Partnership NHS Foundation Trust Ms F complains between 7 and 21 December 2023, Dr A discussed E’s needs with a neighbouring service without due … |
NHS in England | Closed | 20 Jul 2025 |
| P-003572 | Sussex Partnership NHS Foundation Trust Mr A complains about care provided to him by Sussex Partnership NHS Foundation Trust (the Trust) from July 2021 to … |
NHS in England | Closed | 8 May 2025 |
| P-003140 | Sussex Partnership NHS Foundation Trust Mr N complains his psychiatrist did not exercise due care when prescribing sertraline to him in February 2022 due to … |
NHS in England | Closed | 29 Nov 2024 |
| P-003098 | Sussex Partnership NHS Foundation Trust Miss K complains about the care a hospital Trust provided to her for her PTSD. |
NHS in England | Closed | 17 Sep 2024 |
| P-002532 | Sussex Partnership NHS Foundation Trust Mr R complains the Trust failed to recognise his deteriorating mental health. He says the Trust did not prescribe him … |
NHS in England | Closed | 29 Apr 2024 |
| P-002405 | Sussex Partnership NHS Foundation Trust Mrs E complains the Trust did not appropriately assess her past medical history when it decided on which medication it … |
NHS in England | Closed | 23 Jan 2024 |
| P-002361 | Sussex Partnership NHS Foundation Trust Mrs A complains Sussex Partnership NHS Foundation Trust did not know how to deal with Mr A's specific type of … |
NHS in England | Closed | 20 Dec 2023 |
| P-002273 | Sussex Partnership NHS Foundation Trust Mr G complains the Trust did not arrange urgent appointments for his daughter. He also says it arranged consultations with … |
NHS in England | Closed | 4 Oct 2023 |
| P-003835 | Sussex Partnership NHS Foundation Trust Mrs B complains about the care the Trust's Child and Adolescent Mental Health Service (CAMHS) gave to her daughter. She … |
NHS in England | Closed | 26 Jul 2023 |