Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004742 | Stockport NHS Foundation Trust Mr P complains the Trust performed a fasciotomy to treat his Dupuytren’s disease affecting his left little finger which was … |
NHS in England | Closed | 30 Jan 2026 |
| P-004600 | Stockport NHS Foundation Trust Mr N complains about the care and treatment he received during a microsuction procedure at the audiology department at Stockport … |
NHS in England | Closed | 12 Jan 2026 |
| P-004501 | Stockport NHS Foundation Trust Ms C complains about the care and treatment that her mother, Mrs K received as an inpatient in April 2021 … |
NHS in England | Partly upheld | 17 Dec 2025 |
| P-004324 | Stockport NHS Foundation Trust Mrs N complains about the care and treatment her mother received at a Trust. |
NHS in England | Closed | 24 Nov 2025 |
| P-004122 | Stockport NHS Foundation Trust Mrs X complains about failings in her father's care and treatment prior to his death. |
NHS in England | Closed | 9 Oct 2025 |
| P-004025 | Stockport NHS Foundation Trust Mrs P complains that the Trust failed to prescribe her husband with blood thinning medication before discharging him from hospital … |
NHS in England | Closed | 11 Sep 2025 |
| P-003756 | Stockport NHS Foundation Trust Mrs B complains Stockport NHS Foundation Trust (the Trust) failed to provide surgery for her husband’s tumour. She also complains … |
NHS in England | Partly upheld | 25 Aug 2025 |
| P-003602 | Stockport NHS Foundation Trust Miss L complains about the care and treatment the Trust provided to her mother when she attended the A&E department … |
NHS in England | Not upheld | 29 Jun 2025 |
| P-003625 | Stockport NHS Foundation Trust Mr E complains the Trust failed to provide adequate end of life care for his mother and this meant she … |
NHS in England | Closed | 18 Jun 2025 |
| P-003276 | Stockport NHS Foundation Trust Ms U complains about the Trust’s care of her mother in April 2021. She says it did not do enough … |
NHS in England | Partly upheld | 31 Jan 2025 |
| P-002780 | Stockport NHS Foundation Trust Mrs A complains about several aspects of the care and treatment provided to her brother during his admission between 20 … |
NHS in England | Closed | 14 Jul 2024 |
| P-002652 | Stockport NHS Foundation Trust Mrs E complains the Trust delayed recognising signs of deterioration and symptoms of COVID-19 and delayed her mother’s COVID-19 test. … |
NHS in England | Closed | 15 May 2024 |
| P-002553 | Stockport NHS Foundation Trust Mr D complains about the care he had after surgery and that nurses did not clean his wound for two … |
NHS in England | Closed | 10 Apr 2024 |
| P-001587 | Stockport NHS Foundation Trust Mrs A complains that the Trust did not complete her kidney stent replacement surgery correctly. |
NHS in England | Closed | 12 Aug 2022 |