Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004567 | Staffordshire and Stoke-on-Trent Integrated Care … Mrs Y complains about Staffordshire and Stoke-on-Trent Integrated Care Board's decision that Mr M did not require a full assessment … |
NHS in England | Closed | 5 Jan 2026 |
| P-003821 | Staffordshire and Stoke-on-Trent Integrated Care … Mr E complains the ICB told him he could not appeal its decision that his mother was not eligible for … |
NHS in England | Closed | 5 Sep 2023 |