Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003110 | Hampshire and Isle of Wight Healthcare NHS Founda… Miss R complains Southern Health NHS Foundation Trust failed to appropriately diagnose her mental health conditions. She also says it … |
NHS in England | Closed | 29 Nov 2024 |
| P-002028 | Southern Health NHS Foundation Trust Ms A complains about the Trust's care and treatment of her sister between 18 May and 6 August 2018. She … |
NHS in England | Closed | 22 Jun 2023 |
| P-001114 | Southern Health NHS Foundation Trust Mrs I complains about Southern Health NHS Foundation Trust. She complains that it changed her mental health referral from urgent … |
NHS in England | Partly upheld | 14 Sep 2021 |