Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004751 | South West Yorkshire Partnership NHS Foundation T… Mr C complains that the Trust prescribed medication causing severe side effects and told him to take another medication to … |
NHS in England | Not upheld | 30 Jan 2026 |
| P-004474 | South West Yorkshire Partnership NHS Foundation T… Miss A complains about her care and treatment by the Trust between 2019 and 2021. She says the Trust did … |
NHS in England | Not upheld | 16 Dec 2025 |
| P-004426 | South West Yorkshire Partnership NHS Foundation T… Mrs Whyman complains about care and treatment from the Trust in relation to her outpatient mental health care. We understand … |
NHS in England | Closed | 26 Nov 2025 |
| P-004305 | South West Yorkshire Partnership NHS Foundation T… Mrs J complains SWYPT did not offer her mental health support in December 2023. She complains SWYPT inappropriately rejected her … |
NHS in England | Closed | 19 Nov 2025 |
| P-004234 | South West Yorkshire Partnership NHS Foundation T… Ms A complains the Trust did not diagnose her condition or provide treatment for it for over nine years. |
NHS in England | Closed | 11 Nov 2025 |
| P-004228 | South West Yorkshire Partnership NHS Foundation T… Mr H complains the Trust took too long to arrange for his wife to go to hospital after she fell … |
NHS in England | Closed | 21 Oct 2025 |
| P-003183 | South West Yorkshire Partnership NHS Foundation T… Miss A complains about a learning disability health service run by the Trust. Miss A also complains the Practice removed … |
NHS in England | Closed | 20 Dec 2024 |
| P-003219 | South West Yorkshire Partnership NHS Foundation T… Ms I complains the Trust wrongly rejected referrals for secondary care mental health services. |
NHS in England | Closed | 11 Dec 2024 |
| P-002854 | South West Yorkshire Partnership NHS Foundation T… Miss P complains the Trust wrongly diagnosed her with a personality disorder. She says the Trust did not recognise her … |
NHS in England | Closed | 28 Aug 2024 |
| P-002770 | South West Yorkshire Partnership NHS Foundation T… Mr N complains that the Trust did not honour an agreed outcome of a local resolution meeting to arrange two … |
NHS in England | Closed | 28 Jul 2024 |
| P-002303 | South West Yorkshire Partnership NHS Foundation T… Miss H complains the Trust changed her olanzapine medication (an antipsychotic medicine used to treat schizophrenia) and would not let … |
NHS in England | Upheld | 3 Nov 2023 |
| P-001917 | South West Yorkshire Partnership NHS Foundation T… Mr A complains the Trust did not refer him to secondary psychological treatment until 2019 although he asked for it … |
NHS in England | Not upheld | 30 Mar 2023 |