Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005098 | South West London and St George's Mental Health N… Mrs A complains that her husband did not receive the right level of care to manage his mental health. |
NHS in England | Closed | 25 Mar 2026 |
| P-004850 | South West London and St George's Mental Health N… Mr A brings the complaint about the service South West London and St George's Mental Health NHS Trust provided to … |
NHS in England | Closed | 17 Feb 2026 |