Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005180 | South Warwickshire University NHS Foundation Trust Mrs A complains the Trust lost her father’s hearing aid and refused to accept responsibility for it |
NHS in England | Closed | 31 Mar 2026 |
| P-004943 | South Warwickshire University NHS Foundation Trust Mr P has raised concerns about the Trust's monitoring of his catheter and how long is catheter was in place … |
NHS in England | Upheld | 27 Feb 2026 |
| P-004531 | South Warwickshire University NHS Foundation Trust Mr L complains during his stepfather's admission in October and November 2021, SWFT failed in various aspects of his stepfather's … |
NHS in England | Not upheld | 19 Dec 2025 |
| P-003816 | South Warwickshire University NHS Foundation Trust Mrs K complains about the Trusts care and treatment of her father in July and August 2024. She complains about … |
NHS in England | Closed | 13 Aug 2025 |