Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005138 | South Tees Hospitals NHS Foundation Trust Mr I complains staff delayed diagnosing and treating his wife's infection. He also complains about a lack of end of … |
NHS in England | Closed | 29 Mar 2026 |
| P-005111 | South Tees Hospitals NHS Foundation Trust Mr B complains about the Trust's decision to discharge his mother, Mrs C from its urology services on 1 April … |
NHS in England | Not upheld | 25 Mar 2026 |
| P-004343 | South Tees Hospitals NHS Foundation Trust Mrs A complains the Trust missed opportunities to inform them of and provide treatment for her husbands lung condition |
NHS in England | Closed | 26 Nov 2025 |
| P-003467 | South Tees Hospitals NHS Foundation Trust Mrs A complains that South Tees Hospitals NHS Foundation Trust (the Trust) failed to appropriately treat her husband, Mr B’s, … |
NHS in England | Partly upheld | 20 Mar 2025 |
| P-003343 | South Tees Hospitals NHS Foundation Trust Mrs O complains about the Trust’s care and treatment after resection and hysterectomy surgery in 2019. |
NHS in England | Closed | 5 Feb 2025 |
| P-002589 | South Tees Hospitals NHS Foundation Trust Mr E complains about various aspects of the care and treatment clinicians at a hospital gave to his wife in … |
NHS in England | Upheld | 30 Apr 2024 |
| P-002355 | South Tees Hospitals NHS Foundation Trust Mr H complains the Trust has given him an unsuitable replacement wheelchair. |
NHS in England | Closed | 28 Dec 2023 |
| P-002259 | South Tees Hospitals NHS Foundation Trust Mrs R complains that when she was in an induced coma in July 2019 staff did not turn her enough. … |
NHS in England | Closed | 13 Oct 2023 |
| P-001685 | South Tees Hospitals NHS Foundation Trust Mr U complains about the delay in referring his wife to a cancer trial taking place near to where she … |
NHS in England | Closed | 21 Nov 2022 |
| P-001344 | South Tees Hospitals NHS Foundation Trust Mr N complained that the South Tees Hospitals NHS Foundation Trust recorded incorrect information in his medical record and failed … |
NHS in England | Closed | 3 Mar 2022 |
| P-001286 | South Tees Hospitals NHS Foundation Trust Mrs R complained about the Trust's care and treatment of her daughter following an injury to her hand. |
NHS in England | Closed | 27 Jan 2022 |