Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005220 | South London and Maudsley NHS Foundation Trust Mr B complains during his section on the mental health units governed by South London and Maudsley NHS Foundation Trust … |
NHS in England | Closed | 14 Apr 2026 |
| P-005198 | South London and Maudsley NHS Foundation Trust Mr K complains about the treatment and care he received from the Trust and its management of prescribed medication and … |
NHS in England | Closed | 7 Apr 2026 |
| P-004903 | South London and Maudsley NHS Foundation Trust Miss G complains about the treatment pathways she was offered by the Trust which she felt did not meet her … |
NHS in England | Closed | 25 Feb 2026 |
| P-004877 | South London and Maudsley NHS Foundation Trust Ms F complains about South London and Maudsley NHS Foundation Trust's (SLaM) handling of her complaint. She says it has … |
NHS in England | Closed | 23 Feb 2026 |
| P-004394 | South London and Maudsley NHS Foundation Trust Ms J complains the Trust did not adhere to her reasonable adjustment requests during her psychological assessment process and produced … |
NHS in England | Closed | 4 Dec 2025 |
| P-002520 | South London and Maudsley NHS Foundation Trust Ms H complains the Trust deliberately moved her to a block of flats and wrongly sectioned her under the Mental … |
NHS in England | Closed | 19 Mar 2024 |