Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003717 | South Central Ambulance Service NHS Foundation Tr… Mr B complains South Central Ambulance Service NHS Foundation Trust (SCAS) raised a false safeguarding concern about him, and this … |
NHS in England | Closed | 28 Jul 2025 |
| P-003163 | South Central Ambulance Service NHS Foundation Tr… Mrs X complains the Trust should have done more to prevent her son’s death from alcohol misuse. The day before … |
NHS in England | Closed | 25 Nov 2024 |
| P-002907 | South Central Ambulance Service NHS Foundation Tr… Miss A complains about the lack of care the Trust gave to her son in April 2023.She says the ambulance … |
NHS in England | Closed | 5 Aug 2024 |
| P-002766 | South Central Ambulance Service NHS Foundation Tr… Miss M complains South Central Ambulance Service NHS Foundation Trust incorrectly categorised a 111 call made for her father when … |
NHS in England | Upheld | 28 Jul 2024 |
| P-002726 | South Central Ambulance Service NHS Foundation Tr… Mrs P complains about the care provided to her son when he was unresponsive in April 2022. |
NHS in England | Closed | 18 Jun 2024 |
| P-002601 | South Central Ambulance Service NHS Foundation Tr… Mrs T complains about the way the Trust handled the emergency call her father made in September 2022. She complains … |
NHS in England | Closed | 19 May 2024 |
| P-001627 | South Central Ambulance Service NHS Foundation Tr… Mrs A complains on behalf of her mother, Mrs T, about what happened when she called 111 in January 2021. … |
NHS in England | Partly upheld | 22 Nov 2022 |
| P-001078 | South Central Ambulance Service NHS Foundation Tr… Miss E complains about the lack of care the Trust provided to her late brother. She complains that an ambulance … |
NHS in England | Closed | 16 Jun 2021 |