Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004754 | Sherwood Forest Hospitals NHS Foundation Trust | NHS in England | Closed | 30 Jan 2026 |
| P-004556 | Sherwood Forest Hospitals NHS Foundation Trust Mrs T complains about her mother’s experience in the emergency department at Sherwood Forest Hospitals NHS Foundation Trust in December … |
NHS in England | Partly upheld | 30 Dec 2025 |
| P-004002 | Sherwood Forest Hospitals NHS Foundation Trust Miss U complains her mother lost her dentures while under the care of the Trust in July 2024. She also … |
NHS in England | Closed | 29 Sep 2025 |
| P-003699 | Sherwood Forest Hospitals NHS Foundation Trust Mrs A complained the Trust's care of her husband in May and June 2022 fell below an acceptable standard and … |
NHS in England | Upheld | 3 Jul 2025 |
| P-003444 | Sherwood Forest Hospitals NHS Foundation Trust Ms S complains about the care and treatment provided to her late sister, Ms T, between March and November 2021 … |
NHS in England | Partly upheld | 10 Mar 2025 |
| P-002999 | Sherwood Forest Hospitals NHS Foundation Trust Mrs E and Ms P complain the Trust wrongly stopped Mr W's edoxaban medication between 26 and 28 April 2023 … |
NHS in England | Closed | 25 Sep 2024 |
| P-002302 | Sherwood Forest Hospitals NHS Foundation Trust Ms P complains about the Trust's care and treatment when she went to the emergency department in January 2020. She … |
NHS in England | Closed | 24 Nov 2023 |
| P-001582 | Sherwood Forest Hospitals NHS Foundation Trust Mr N complains about an appointment with a consultant at the Trust. He complains they were rude, described him as … |
NHS in England | Closed | 24 Oct 2022 |
| P-001580 | Sherwood Forest Hospitals NHS Foundation Trust Mr A complains the Trust did an MRI scan of his knee instead of his calf when he went to … |
NHS in England | Upheld | 24 Oct 2022 |