Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004887 | Sheffield Children's NHS Foundation Trust Ms A complains the Trust dismissed her daughters symptoms following surgery and did not provide the correct medication. Ms A … |
NHS in England | Not upheld | 24 Feb 2026 |
| P-002404 | Sheffield Children's NHS Foundation Trust Mrs B complains the Trust failed to properly assess and treat her son when he attended its emergency department. She … |
NHS in England | Closed | 17 Jan 2024 |
| P-003829 | Sheffield Children's NHS Foundation Trust Ms P complains about how the Trust cared for her son. She questions if the consultant was qualified to give … |
NHS in England | Partly upheld | 4 Oct 2023 |