Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005306 | Salisbury NHS Foundation Trust Miss S complains that the Trust failed to diagnosed her fathers pulmonary embolism and gave her father end of life … |
NHS in England | Closed | 27 Apr 2026 |
| P-004926 | Salisbury NHS Foundation Trust Ms R complains about delays in doctors treating her mother in hospital towards the end of her life. She feels … |
NHS in England | Partly upheld | 26 Feb 2026 |
| P-004471 | Salisbury NHS Foundation Trust Dr D attended the ED with concerns about his heart. He was not admitted and paid privately for treatment. |
NHS in England | Closed | 15 Dec 2025 |
| P-004248 | Salisbury NHS Foundation Trust Mr B complains about the treatment and diagnosis of his kidney issues, the communication of some staff members and it’s … |
NHS in England | Closed | 12 Nov 2025 |
| P-003490 | A practice in the New Forest area Mrs X complains the Practice did not give her appropriate treatment after it identified a skin tag on her vulva. … |
NHS in England | Closed | 28 Apr 2025 |
| P-002272 | Salisbury NHS Foundation Trust Mr P complains the Trust did not properly manage his sister's need for respiratory support and pain relief and its … |
NHS in England | Closed | 16 Oct 2023 |
| P-001515 | Salisbury NHS Foundation Trust Miss D complains aspects of the care and treatment her father received from the Trust between 2015 and 2018. She … |
NHS in England | Closed | 30 Aug 2022 |