Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004333 | Royal Berkshire NHS Foundation Trust Miss P complains the Trust failed to provide or support her mother, Mrs A, with adequate hydration and nutrition between … |
NHS in England | Partly upheld | 25 Nov 2025 |
| P-003630 | Royal Berkshire NHS Foundation Trust Mr B complains about the care he received from Royal Berkshire NHS Foundation Trust after a haemorrhoidal artery ligation operation … |
NHS in England | Closed | 8 Jun 2025 |
| P-003387 | Royal Berkshire NHS Foundation Trust Mr I complains about the Trust’s care of his wife in February 2022. He complains about poor communication with the … |
NHS in England | Closed | 21 Feb 2025 |
| P-001745 | Royal Berkshire NHS Foundation Trust Mrs U says the Trust did not provide reasonable adjustments to support her autistic daughter to attend hospital. Mrs U … |
NHS in England | Closed | 31 Jan 2023 |
| P-001769 | Royal Berkshire NHS Foundation Trust Dr R complains about the Trust’s decision to charge for fertility treatment. He says the Trust did not find out … |
NHS in England | Closed | 9 Jan 2023 |
| P-001565 | Royal Berkshire NHS Foundation Trust Mr R complains the Trust delayed his wife’s emergency colostomy procedure. He complains it put her on nil by mouth … |
NHS in England | Closed | 12 Oct 2022 |