Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004472 | An independent provider in the Cornwall area We consider there have been failings with the way in which Psychiatry UK (PUK) conducted Miss T’s autism assessment. This … |
NHS in England | Upheld | 16 Dec 2025 |
| P-003476 | Psychiatry UK Mr A complains Psychiatry UK removed him from its waiting list for attention deficit hyperactivity disorder (ADHD) medication titration. He … |
NHS in England | Closed | 29 Apr 2025 |
| P-003392 | Psychiatry UK Mr O complains about the care Psychiatry UK provided him between October and November 2023. Specifically, he complains about the … |
NHS in England | Closed | 17 Mar 2025 |