Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004933 | Portsmouth Hospitals University NHS Trust Mrs M complains staff at Portsmouth Hospitals University NHS Trust did not provide her father-in-law with the care he needed … |
NHS in England | Closed | 26 Feb 2026 |
| P-004607 | Portsmouth Hospitals University NHS Trust Mr D complains about the care and treatment his wife received during her hospital admission a the Trust. He is … |
NHS in England | Closed | 13 Jan 2026 |
| P-004456 | Portsmouth Hospitals University NHS Trust Ms N complains the Trust did not identify, record and treat complications that arose during Mr L’s procedure in September … |
NHS in England | Closed | 11 Dec 2025 |
| P-004124 | Portsmouth Hospitals University NHS Trust Miss B complained the Trust should not have admitted her father, Mr B, on a Friday as it was not … |
NHS in England | Partly upheld | 9 Oct 2025 |
| P-004063 | Portsmouth Hospitals University NHS Trust Mrs N says the Trust did not correctly diagnose her husband with colitis (inflammation of the colon) caused by C-DIFF … |
NHS in England | Closed | 9 Sep 2025 |
| P-003768 | Portsmouth Hospitals University NHS Trust Miss C complains the Trust did not administer her with antibiotics before her baby was born in September 2024. She … |
NHS in England | Closed | 26 Aug 2025 |
| P-003742 | Portsmouth Hospitals University NHS Trust Ms M complains of delays in the Trust’s identification of her father’s cancer and action once his stent had failed, … |
NHS in England | Not upheld | 12 Aug 2025 |
| P-003729 | Portsmouth Hospitals University NHS Trust Mr O complains about the inpatient care his wife received from the Trust from May to July 2021. This included … |
NHS in England | Upheld | 15 Jul 2025 |
| P-003380 | Portsmouth Hospitals University NHS Trust Mrs B complained the Trust missed opportunities to admit her son in October and November 2021. She also says it … |
NHS in England | Closed | 25 Feb 2025 |
| P-003268 | Portsmouth Hospitals University NHS Trust Mrs A complains that doctors treated her husband incorrectly when he was in hospital towards the end of his life. … |
NHS in England | Not upheld | 20 Jan 2025 |
| P-003174 | Portsmouth Hospitals University NHS Trust Miss O complains the Trust failed to provide proper nursing care to he mother and to treat her developing condition. |
NHS in England | Closed | 26 Nov 2024 |