Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005037 | Pennine Care NHS Foundation Trust Mrs O complains the Trust did not provide an escort during a transfer to another Trust. |
NHS in England | Not upheld | 16 Mar 2026 |
| P-004770 | Pennine Care NHS Foundation Trust Mr J complains about the care he received from the Trust in 2023. He says the Trust wrongly declined his … |
NHS in England | Closed | 3 Feb 2026 |
| P-001064 | Pennine Care NHS Foundation Trust Ms O’s complains about a letter she received from the Trust’s Healthy Minds service which she says was sent to … |
NHS in England | Upheld | 16 May 2021 |