Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004819 | Oxford University Hospitals NHS Foundation Trust | NHS in England | Closed | 12 Feb 2026 |
| P-004492 | Oxford University Hospitals NHS Foundation Trust Mrs N complains about a Hospital Trust as she says it did not pick up on her diverticular disease sooner, … |
NHS in England | Closed | 17 Dec 2025 |
| P-004642 | Oxford University Hospitals NHS Foundation Trust Ms M complains the Oxford University Hospitals NHS Foundation Trust delayed her mother, Ms P’s radiotherapy treatment in June 2023 … |
NHS in England | Closed | 9 Dec 2025 |
| P-004164 | Oxford University Hospitals NHS Foundation Trust Dr K complains about his son's care between 5 and 10 December 2023. He complains the Trust did not fully … |
NHS in England | Closed | 31 Oct 2025 |
| P-004132 | Oxford University Hospitals NHS Foundation Trust Dr A complains about aspects of care and treatment her mother, Mrs A, received when she choked on her food … |
NHS in England | Upheld | 19 Oct 2025 |
| P-004140 | Oxford University Hospitals NHS Foundation Trust Miss A complains about the aftercare her daughter received following a kidney and pancreas transplant at the Trust. She says … |
NHS in England | Closed | 12 Oct 2025 |
| P-003942 | Oxford University Hospitals NHS Foundation Trust Ms T complains about care Mr R received at a hospital between March 2020 and December 2020. She complains the … |
NHS in England | Upheld | 15 Sep 2025 |
| P-003704 | Oxford University Hospitals NHS Foundation Trust Mrs T complains about her daughter's care and treatment in February 2023. She complains the Trust declined a referral from … |
NHS in England | Closed | 9 Jul 2025 |
| P-003528 | Oxford University Hospitals NHS Foundation Trust Mrs Y complained to the Trust that it delayed giving her husband, Mr Y, a diagnosis of B-cell lymphoma (lymphatic … |
NHS in England | Closed | 26 May 2025 |
| P-003365 | Oxford University Hospitals NHS Foundation Trust Mrs A complains midwives ignored her concerns her waters had broken prematurely and did not keep her in for monitoring. … |
NHS in England | Closed | 10 Feb 2025 |
| P-003186 | Oxford University Hospitals NHS Foundation Trust Mrs U complains about the care and treatment of her partner. She complains about the nursing care, communication and failure … |
NHS in England | Closed | 31 Dec 2024 |
| P-001756 | Oxford University Hospitals NHS Foundation Trust Mr H complains the Trust should have operated on his injuries sooner than it did. Mr H says the two … |
NHS in England | Closed | 17 Jan 2023 |
| P-001615 | Oxford University Hospitals NHS Foundation Trust Mrs R complains that during her laparoscopy surgery the Trust failed to remove her copper coil, leaving two coils inside … |
NHS in England | Closed | 10 Nov 2022 |
| P-001476 | Oxford University Hospitals NHS Foundation Trust Mr O complains about the care and treatment his wife received following an operation to Mrs O’s right knee. He … |
NHS in England | Closed | 14 Jun 2022 |