Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004697 | Oxford Health NHS Foundation Trust Ms O complains about the conduct and attitude of members of the Trust's crisis team, and that they acted unprofessionally … |
NHS in England | Closed | 27 Jan 2026 |
| P-004260 | Oxford Health NHS Foundation Trust Dr J complains that a mental health nurse from the Trust gave incorrect advice to the police, who had attended … |
NHS in England | Closed | 13 Nov 2025 |
| P-004082 | Oxford Health NHS Foundation Trust Dr V complains a Trust psychiatrist opened and deleted an email she sent in July 2022, in which she expressed … |
NHS in England | Closed | 16 Sep 2025 |
| P-003568 | Oxford Health NHS Foundation Trust Mrs Y complains about the care and treatment Oxford Health NHS Foundation Trust provided to her daughter, Miss Y, following … |
NHS in England | Closed | 19 May 2025 |
| P-003117 | Oxford Health NHS Foundation Trust Mr A complains about the care and treatment when he was an inpatient on a stroke rehabilitation ward between March … |
NHS in England | Closed | 14 Nov 2024 |
| P-001630 | Oxford Health NHS Foundation Trust Mx U complains the Trust did not put them on the waiting list for an ADHD assessment. They also say … |
NHS in England | Closed | 29 Nov 2022 |
| P-001335 | Oxford Health NHS Foundation Trust Mr R complained about how the Trust managed his treatment, and how it monitored and administered his olanzapine. |
NHS in England | Closed | 10 Mar 2022 |