Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003351 | Office of Qualifications and Examinations Regulat… Mrs P complains that despite submitting further evidence to Ofqual in July 2024 it refused to carry out an internal … |
UK Government | Closed | 4 Feb 2025 |
| P-002860 | Office of Qualifications and Examinations Regulat… Mr O complains that the grade boundaries for his Animal Management exams in March 2023 were unfairly raised to pre-pandemic … |
UK Government | Closed | 14 Aug 2024 |