Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004967 | Office for Standards in Education, Children's Ser… Mrs R complains about the way Ofsted conducted its inspection of the nursery she manages. |
UK Government | Closed | 2 Mar 2026 |
| P-004861 | Office for Standards in Education, Children's Ser… Mr O complains that Ofsted refused to address his safeguarding and equality complaint. He believes they did so incorrectly by … |
UK Government | Closed | 19 Feb 2026 |
| P-004660 | Office for Standards in Education, Children's Ser… Mr E complains about Office for Standards in Education (Ofsted) and the Department of Education’s (DfE) complaint handling regarding the … |
UK Government | Closed | 22 Jan 2026 |