Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003692 | Nottinghamshire Healthcare NHS Foundation Trust Mrs A complains about the district nurse care provided to her husband, Mr B, from 29 June to 4 August … |
NHS in England | Partly upheld | 14 Jul 2025 |
| P-003585 | Nottinghamshire Healthcare NHS Foundation Trust Mrs R complains that in the months leading up to her father’s death in May 2022, the Trust discharged him … |
NHS in England | Upheld | 26 Jun 2025 |
| P-002870 | Nottinghamshire Healthcare NHS Foundation Trust Mr E complains the Trust neglected his mental health care between December 2022 and April 2024. |
NHS in England | Closed | 4 Aug 2024 |
| P-002332 | Nottinghamshire Healthcare NHS Foundation Trust Mr A complains the Trust failed to put a plan in place for his brother when it was clear his … |
NHS in England | Closed | 28 Sep 2023 |
| P-003846 | Nottinghamshire Healthcare NHS Foundation Trust Mr R complains that the Trust incorrectly cleaned a wound and this led to him getting an infection and deep … |
NHS in England | Closed | 26 Sep 2023 |
| P-001934 | Nottinghamshire Healthcare NHS Foundation Trust Ms A complains on behalf of her mother, Ms H, about the care and treatment she received from the Trust … |
NHS in England | Closed | 25 Apr 2023 |
| P-001668 | Nottinghamshire Healthcare NHS Foundation Trust Mr X complains the district nurse did not attend to his mother on 7 June 2021 when he was concerned … |
NHS in England | Closed | 13 Dec 2022 |