Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005203 | Northern Lincolnshire and Goole NHS Foundation Tr… Mrs V complains about the care and treatment from Trust staff following her c-section. |
NHS in England | Closed | 8 Apr 2026 |
| P-004851 | Northern Lincolnshire and Goole NHS Foundation Tr… Miss W complains about care the Trust provided during three admissions between 2021 and 2022, including concerns about consent, investigations, … |
NHS in England | Closed | 17 Feb 2026 |
| P-004562 | Northern Lincolnshire and Goole NHS Foundation Tr… Miss P complains about the treatment Northern Lincolnshire and Goole NHS Foundation Trust provided to her during labour in June … |
NHS in England | Closed | 5 Jan 2026 |
| P-004338 | Northern Lincolnshire and Goole NHS Foundation Tr… Miss A complains that Northern Lincolnshire and Goole NHS Foundation Trust failed to carry out the necessary tests and provide … |
NHS in England | Not upheld | 25 Nov 2025 |
| P-003362 | Northern Lincolnshire and Goole NHS Foundation Tr… Miss S complains the Trust failed to disclose her mother’s diagnosis to her and the family, failed to meet her … |
NHS in England | Upheld | 24 Feb 2025 |
| P-003231 | Northern Lincolnshire and Goole NHS Foundation Tr… Mr U complains about the care and treatment his wife received from the Trust in February 2024 when using its … |
NHS in England | Closed | 31 Dec 2024 |
| P-002917 | Northern Lincolnshire and Goole NHS Foundation Tr… Dr R complains the Trust incorrectly considered him fit for discharge in September 2023. |
NHS in England | Closed | 4 Sep 2024 |
| P-002700 | Northern Lincolnshire and Goole NHS Foundation Tr… Mr P complains the Trust misdiagnosed his partner with alcohol-related liver disease in July 2021. He complains that after this … |
NHS in England | Closed | 26 Jun 2024 |
| P-002650 | Northern Lincolnshire and Goole NHS Foundation Tr… Mr and Miss U complain about the care and treatment the Trust gave to their father. They say doctors made … |
NHS in England | Closed | 23 May 2024 |
| P-002288 | Northern Lincolnshire and Goole NHS Foundation Tr… Mrs J complains the Trust wrongly accepted her brother had capacity to state his preferences about care at the end … |
NHS in England | Closed | 2 Nov 2023 |
| P-001942 | Northern Lincolnshire and Goole NHS Foundation Tr… Miss A complains the Trust did not correctly review her lumbar puncture test results in July 2021 and it failed … |
NHS in England | Closed | 28 Apr 2023 |
| P-001367 | Northern Lincolnshire and Goole NHS Foundation Tr… Mr H complained the Trust should not have given diazepam to his mother covertly and against her wishes. He also … |
NHS in England | Closed | 28 Apr 2022 |
| P-001113 | Northern Lincolnshire and Goole NHS Foundation Tr… Mrs L complained about the Trust’s decision not to provide further treatment to her daughter, Miss A, who had COVID-19. … |
NHS in England | Not upheld | 29 Sep 2021 |