Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-002537 | North West London Integrated Care Board Mrs I complains the ICB did not assess her son's continuing care needs in line with the National Framework. She … |
NHS in England | Closed | 29 Apr 2024 |
| P-001420 | North West London Integrated Care Board Mrs N complains that NHS England’s independent review panel upheld North West London Integrated Care Board's decision that her husband … |
NHS in England | Closed | 23 Jun 2022 |