Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005091 | North East London Integrated Care Board Miss A complains that the local ICB found her son, B, did not meet the threshold for a full children … |
NHS in England | Closed | 24 Mar 2026 |
| P-003132 | North East London Integrated Care Board Mr A complains about the ICB's implementation of his mother's personal health budget. |
NHS in England | Partly upheld | 28 Nov 2024 |