Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003926 | NHS England Midlands and East Mrs O complains about the outcome of the Independent Review Panel on 25 March 2024 to consider the integrated care … |
NHS in England | Closed | 22 Sep 2025 |
| P-001681 | NHS England Midlands and East Mrs N complains about NHS England’s decision not to hold an Independent Review Panel (IRP) when considering whether her mother … |
NHS in England | Closed | 30 Dec 2022 |