Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004518 | NHS England - Midlands and East (regional office) Mr K complains that NHS England’s independent review panel upheld the local integrated care board’s decision that his wife was … |
NHS in England | Closed | 18 Dec 2025 |
| P-001206 | NHS England - Midlands and East (regional office) Mr N and Mrs O complained that NHS England's Independent Review Panel said their mother, Mrs K, was not eligible … |
NHS in England | Not upheld | 26 Nov 2021 |