Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003327 | Mydentist Mrs T complains the dental practice extracted a tooth when it did not need to and gave her incorrect advice. … |
NHS in England | Closed | 24 Feb 2025 |
| P-002970 | MyDentist Mr R complains the Practice dentists did not act in line with their duty of care to identify a cyst … |
NHS in England | Closed | 24 Sep 2024 |
| P-002820 | MyDentist Miss A complains about the Practice's treatment and that it removed her as a patient without good reason. She complains … |
NHS in England | Closed | 2 Jul 2024 |
| P-002022 | mydentist Mrs R complains the Practice failed to diagnose an abscess and gum disease. She also complains it took a long … |
NHS in England | Closed | 22 Jun 2023 |