Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004920 | Milton Keynes University Hospital NHS Foundation … Mr C complains about the care and treatment his partner, Mrs G, received from Milton Keynes University Hospital NHS Foundation … |
NHS in England | Upheld | 25 Feb 2026 |
| P-004561 | Milton Keynes University Hospital NHS Foundation … Mrs Y complains about the care and treatment her mother, Mrs D, received from Milton Keynes University Hospital NHS Foundation … |
NHS in England | Partly upheld | 2 Jan 2026 |
| P-003154 | Milton Keynes University Hospital NHS Foundation … Miss A complains that while she was at the Trust’s emergency department she was not properly examined and was misdiagnosed … |
NHS in England | Partly upheld | 6 Nov 2024 |
| P-003008 | Milton Keynes University Hospital NHS Foundation … Mrs T complains about the care and treatment she had from the Trust from April 2014 to November 2021. She … |
NHS in England | Closed | 16 Sep 2024 |
| P-002985 | Milton Keynes University Hospital NHS Foundation … Mrs T complains about the gynaecology care and treatments she received between 2016 and 2021. |
NHS in England | Closed | 1 Sep 2024 |
| P-002514 | Milton Keynes University Hospital NHS Foundation … Ms C complains staff delayed diagnosing her father's COVID-19 illness and starting treatment. She also complains the Trust did not … |
NHS in England | Closed | 20 Mar 2024 |
| P-001425 | Milton Keynes University Hospital NHS Foundation … Mrs A is complaining about her husband’s, Mr A's, care and treatment at Milton Keynes University Hospital NHS Foundation Trust … |
NHS in England | Closed | 24 May 2022 |
| P-001386 | Milton Keynes University NHS Foundation Trust Mrs A complains that Milton Keynes University Hospital NHS Foundation Trust added a do not attempt cardiopulmonary resuscitation (DNACPR) order … |
NHS in England | Closed | 23 May 2022 |
| P-001102 | Milton Keynes University Hospital NHS Foundation … Miss H complains about the delay in her father receiving radiotherapy treatment for his prostate cancer, and the subsequent decision … |
NHS in England | Partly upheld | 19 Aug 2021 |