Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005256 | Midlands Partnership University NHS Foundation Tr… Mrs Q complains that in November 2024 the Trust did not transfer Miss V to a different clinician in a … |
NHS in England | Closed | 20 Apr 2026 |
| P-004794 | Midlands Partnership University NHS Foundation Tr… Mrs O complains about the community mental health care provided for her daughter by the Trust after she was discharged … |
NHS in England | Partly upheld | 9 Feb 2026 |
| P-004359 | Midlands Partnership University NHS Foundation Tr… Miss K complains the Trust refused to acknowledge her son had severe developmental delays and autistic traits, and refused to … |
NHS in England | Closed | 27 Nov 2025 |
| P-004358 | Midlands Partnership University NHS Foundation Tr… Miss K complains the Trust attributed her sons attachment difficulties to her mental health, and refused to assess him for … |
NHS in England | Closed | 27 Nov 2025 |
| P-004168 | Midlands Partnership University NHS Foundation Tr… Miss R complains about the care and treatment her father received for pressure sores from a hospital, district nurses and … |
NHS in England | Partly upheld | 8 Oct 2025 |
| P-003582 | Midlands Partnership University NHS Foundation Tr… Miss D complains about the care and treatment the Trust provided to her daughter between January 2023 and December 2023, … |
NHS in England | Closed | 29 Jun 2025 |
| P-003478 | Midlands Partnership University NHS Foundation Tr… Ms A complains about the care provided to her mother in November and December 2022. She complains about the decision … |
NHS in England | Closed | 8 Apr 2025 |
| P-003433 | Midlands Partnership University NHS Foundation Tr… Miss E complains about the care and treatment provided by the mental health services at the Midlands Partnership NHS Foundation … |
NHS in England | Closed | 19 Mar 2025 |