Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003433 | Midlands Partnership University NHS Foundation Tr… Miss E complains about the care and treatment provided by the mental health services at the Midlands Partnership NHS Foundation … |
NHS in England | Closed | 19 Mar 2025 |
| P-002468 | Midlands Partnership NHS Foundation Trust Mr W complains about the care he had after he phoned the Trust’s mental health crisis line in January 2023. |
NHS in England | Closed | 13 Feb 2024 |
| P-002284 | Midlands Partnership NHS Foundation Trust Miss R complains a mental health nurse at the Trust disclosed private and sensitive information about her health condition to … |
NHS in England | Closed | 21 Nov 2023 |
| P-001402 | Midlands Partnership NHS Foundation Trust Ms O complains about the care and treatment her late father received from the district nursing team at the Midlands … |
NHS in England | Not upheld | 23 May 2022 |
| P-001106 | Midlands Partnership NHS Foundation Trust Miss M complains about the service and support provided to her and her son following his autism diagnosis. |
NHS in England | Closed | 23 Sep 2021 |