Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005223 | Mid Yorkshire Teaching NHS Trust Mr S complains about the care and treatment the Trust provided to his father, which resulted in a fall. |
NHS in England | Partly upheld | 14 Apr 2026 |
| P-005119 | Mid Yorkshire Teaching NHS Trust Mr H complains about the care community nurses and the Trust provided to his wife, Mrs H, from 22 February … |
NHS in England | Partly upheld | 26 Mar 2026 |
| P-004897 | Mid Yorkshire Teaching NHS Trust Ms T complains about the care and treatment the Trust provided to her mother, Mrs L, in January 2025. She … |
NHS in England | Closed | 24 Feb 2026 |
| P-004686 | Mid Yorkshire Teaching NHS Trust Mrs T complains about the care she received from the Trust, specifically how a venesection procedure was carried out. |
NHS in England | Closed | 27 Jan 2026 |
| P-004280 | Mid Yorkshire Teaching NHS Trust Mrs D complains the Trust failed to manage her care correctly following a miscarriage in February 2024. She says it … |
NHS in England | Closed | 17 Nov 2025 |
| P-004050 | Mid Yorkshire Teaching NHS Trust Mrs Z complains about aspects of the care and treatment provided to her husband by the organisations. |
NHS in England | Partly upheld | 25 Sep 2025 |
| P-003776 | Mid Yorkshire Teaching NHS Trust Mrs A complains the Trust did not treat her husband's sepsis promptly, did not perform a surgical procedure when they … |
NHS in England | Partly upheld | 28 Aug 2025 |
| P-003808 | Mid Yorkshire Teaching NHS Trust Mrs B complains about aspects of care and treatment her husband, Mr B, received from the Trust between July and … |
NHS in England | Closed | 18 Aug 2025 |
| P-003788 | Mid Yorkshire Teaching NHS Trust Ms A complains about the decision to catheterise her son and keep him catheterised, the failure to diagnose a UTI/sepsis … |
NHS in England | Not upheld | 13 Aug 2025 |
| P-003661 | Mid Yorkshire Teaching NHS Trust Mrs A complains about the poor care and treatment Mid Yorkshire Teaching NHS Trust (the Trust) provided to her pre … |
NHS in England | Closed | 21 Jul 2025 |
| P-003622 | Mid Yorkshire Teaching NHS Trust Mr E complains the Trust failed to action a referral to the rheumatology department and blamed the GP for the … |
NHS in England | Closed | 25 Jun 2025 |
| P-003633 | Mid Yorkshire Teaching NHS Trust Miss A raised concerns about the Trust’s care of her mother, including a failure to diagnose her symptoms, inappropriate medication, … |
NHS in England | Closed | 22 Jun 2025 |
| P-003420 | Mid Yorkshire Teaching NHS Trust Miss Y complains about the Trust’s care and treatment of her father in January 2023. She complains about a lack … |
NHS in England | Upheld | 21 Mar 2025 |
| P-003306 | Mid Yorkshire Teaching NHS Trust Mrs U complained the Trust missed her husband’s cancer on multiple imaging scans, causing a delay to his diagnosis. |
NHS in England | Partly upheld | 29 Jan 2025 |
| P-003124 | Mid Yorkshire Teaching NHS Trust Mrs N complained about care the Trust provided to her late mother for her leg blisters. She also complained the … |
NHS in England | Upheld | 25 Nov 2024 |
| P-003145 | Mid Yorkshire Teaching NHS Trust Mr L complains staff failed to find his mother’s hip fracture and they discharged her from hospital without treatment. |
NHS in England | Upheld | 22 Nov 2024 |
| P-003177 | Mid Yorkshire Teaching NHS Trust Mrs C complains about the care and treatment her father experienced from his admission. She complains about delays, nursing care, … |
NHS in England | Upheld | 11 Nov 2024 |
| P-002952 | Mid Yorkshire Teaching NHS Trust Mrs A complains Mid Yorkshire Teaching NHS Trust sent Mr A home when his diabetes was not stable. Mrs A … |
NHS in England | Closed | 25 Sep 2024 |
| P-002967 | Mid Yorkshire Teaching NHS Trust Mr C H complains that when the Trust treated his brother in January 2019 it failed to carry out an … |
NHS in England | Closed | 17 Sep 2024 |
| P-002387 | Mid Yorkshire Teaching NHS Trust Mrs A complains the Trust failed to do a biopsy on a lump found on her neck. |
NHS in England | Not upheld | 18 Dec 2023 |
| P-002311 | Mid Yorkshire Teaching NHS Trust Mrs I complains the Trust misdiagnosed her husband with lung cancer when he was admitted with covid pneumonia. She also … |
NHS in England | Closed | 21 Nov 2023 |