Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005151 | Lincolnshire Community Health Services NHS Trust Mrs C complains about her father's nursing care and staff failing to observe his deterioration. She adds staff did not … |
NHS in England | Partly upheld | 30 Mar 2026 |
| P-003818 | Lincolnshire Community Health Services NHS Trust Mr and Mrs A complain the Trust inappropriately allowed a nurse who knows them and other people to access their … |
NHS in England | Closed | 29 Sep 2023 |
| P-001881 | Lincolnshire Community Health Services NHS Trust Mrs O complains the Trust failed to do a scan for her husband and this delayed a diagnosis being made. |
NHS in England | Closed | 22 Mar 2023 |
| P-001417 | Lincolnshire Community Health Services NHS Trust Mrs G complained about how the Trust’s community nurses managed her husband’s catheter in the days before he died. |
NHS in England | Partly upheld | 1 Jun 2022 |