Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004776 | Leicestershire Partnership NHS Trust Mrs E complains on behalf of her child, about Leicestershire Partnership NHS Trust (the Trust) in 2023. She says the … |
NHS in England | Closed | 3 Feb 2026 |
| P-004647 | Leicestershire Partnership NHS Trust Mrs A complains on behalf of her mother, Mrs B, that the Trust provided an insufficient number of therapy sessions … |
NHS in England | Upheld | 20 Jan 2026 |
| P-003956 | Leicestershire Partnership NHS Trust Mrs G and Mr J complain following their brother’s admission in January and February 2022. They complain about investigations into … |
NHS in England | Closed | 31 Aug 2025 |
| P-003328 | Leicestershire Partnership NHS Trust Miss A complains about the care and treatment provided to Mrs C during her admission to hospital between 14 April … |
NHS in England | Not upheld | 7 Feb 2025 |
| P-003169 | Leicestershire Partnership NHS Trust Mr K complains the University Hospitals of Leicester NHS Trust missed opportunities to diagnose his father with heart failure. Mr … |
NHS in England | Closed | 28 Nov 2024 |
| P-001863 | Leicestershire Partnership NHS Trust Ms L complains the Trust's district nursing team did not give her mother medication and did not respond when the … |
NHS in England | Closed | 15 Mar 2023 |