Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004988 | Leicester, Leicestershire and Rutland Integrated … Mr P complains Leicestershire and Rutland Integrated Care Board did not manage its consultation process properly and allowed the local … |
NHS in England | Closed | 5 Mar 2026 |
| P-003126 | Leicester, Leicestershire and Rutland Integrated … Mr M complains about poor communication and the time it took the ICB to respond to his complaint. |
NHS in England | Closed | 28 Nov 2024 |
| P-002981 | Leicester, Leicestershire and Rutland Integrated … Mrs L complains a dental practice (part of the ICB) did a filling too close to the nerve and she … |
NHS in England | Closed | 17 Sep 2024 |